‘SBS has received “a handful of feedback” concerning the steps’ (Sunday Times, 8 March 2009).
Terrible English. Feedback is an uncountable noun, so the quote should have read some feedback or a handful of comments.
No doubt the reporter was quoting the SBS Transit spokesperson verbatim, but some light editing, rephrasing, or even a disclaimer in the form of [sic] would have been in order. The blandness of the quote also makes one wonder why the reporter thought it necessary to quote the spokesperson in the first place.